Zalando E-Commerce Manager Netherlands



As an E-Commerce Manager (all genders) for the Netherlands you will ensure that we capture local demand and trends and continually drive growth and improve our performance by making our online customer experience locally relevant. You will work closely with other e-commerce experts such as our pricing, commercial planners and marketing teams to provide attractive campaigns and curate/create locally relevant assortment and campaigns to our customers.

The role is based in our Berlin office and relocation is mandatory.


About Zalando

Zalando is Europe’s leading online platform for fashion, connecting customers, brands and partners across 17 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 34 million active customers through diverse skill-sets, interests and languages our teams choose to use.

Please note that all applications must be completed using the online form - we do not accept applications via email.


Where your expertise is needed

  • You must have a profound knowledge of the competitive landscape and latest fashion trends in the Dutch market.
  • Drive the commercial performance of your market by being the market expert and co-managing the commercial strategy and calendar. You help to shape the investment trade-offs decisions, together with your market team colleagues.
  • Drive the category performance and platform transition in your market through local business insights and assortment analysis. You will also contribute to further localization following local fashion and eCommerce trends, and leading on improving the assortment relevance for Dutch customers and be in close contact with the dedicated supply category teams to support stock position
  • Own the local homepage in terms of content and campaigns and run continuous initiatives to capture maximal local demand in line with the trading strategy. Plan, implement, analyse and develop onsite campaigns and navigation points to optimise the customer journey and drive business performance.
  • Participate in cross-functional projects for your market and interact with local & global Marketing, Pricing, Finance, Category teams, Commercial Planning, Supply, Digital Experience and other functions on a daily level.


What we're looking for

  • At least 4 years of relevant experience in a similar function, preferably at a (multi-national) fashion online retailer
  • Fluency in Dutch language, knowledge of the Dutch local retail landscape
  • You have obtained at least a bachelor’s degree.
  • Strong analytical skills , a result-oriented mentality with a strong drive to get things done and ability to work independently
  • You have excellent knowledge of Microsoft Office, have experience with analytics platforms like Tableau, Microstrategy or Google Analytics and have worked with the back-end / tooling to manage websites before.
  • Commercial mindset , excellent understanding of eCommerce KPIs and solid understanding of (online fashion) planning and trading.
  • You are a team player with strong communication skills both written and oral and the ability to manage different stakeholders.
  • Act like an owner , you are well organised and feel comfortable leading several key projects while keeping high priority in mind to drive the business forward.
  • Flexible mindset and agile , you have experience with working in a fast-paced dynamic environment, are used to working with deadlines and works well under pressure


Perks at work

  • Our workplace runs on trust, empowerment and feedback; a positive, inspiring working atmosphere.
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings.
  • Mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.


Please note that all applications must be completed using the online form - we do not accept applications via e-mail.