Blackhawk Network Account Specialist

At Blackhawk Network, we shape the future of global branded payments through the prepaid products, technologies and network that connect brands and people. Our collaborative innovation and scalable, security-minded solutions help our partners to increase reach, loyalty and revenue. We believe our future holds great things for Blackhawk Network and its partners. We believe that together, we can shape the future. Our beliefs? Win as one team, be innovative, global excellence and be inspiring!itiative. Ideally, we would like this person to have some experience in Account Management.
 

We are seeking a motivated and dynamic Account Manager to join our team and assist in managing key digital distribution partners across Europe. In this role, you will support the Senior Account Managers in developing and executing strategies to drive revenue growth, expand market reach, support in annual marketing plans – campaigns - awareness, and enhance partner engagement. You will assist in maintaining strong relationships with partners, addressing inquiries, and providing support to ensure partner satisfaction and retention.

Responsibilities

• Partner Relationship Support
  - Assist Senior Account Managers in cultivating and maintaining relationships with digital distribution partners.
  Support in addressing partner inquiries, resolving issues, and providing support to ensure partner satisfaction.
  Collaborate with cross-functional teams to coordinate partner activities and ensure seamless execution of initiatives.
   
• Marketing Campaign Coordination
  - Facilitate the agreement of marketing campaigns between digital distribution partners and brands, ensuring alignment with strategic objectives.
  Assist in coordinating the execution of marketing campaigns, including promotional offers, co-branded initiatives, and digital marketing activities.
   
• Data Analysis and Reporting
  - Assist in monitoring and analysing partner performance metrics, including sales data, transaction volume, and market trends.
  - Help in preparing regular performance reports and insights to inform strategic decision-making and optimize partner performance.
   
• Administrative Support
  - Assist in administrative tasks related to partner management, including documentation, scheduling meetings, and coordinating communications.
  - Maintain accurate records of partner interactions, agreements, and activities in CRM systems.
  - Support in the launch and growth of new content on partner channels in a timely manner.

Qualifications

• Previous experience in account management, sales, or customer service roles is a plus.
• Familiarity with e-commerce platforms and understanding of digital marketing strategies.
• Strong interpersonal skills with the ability to communicate effectively and build relationships.
• Analytical mindset with the ability to interpret data and draw insights.
• Detail-oriented with strong organizational and time management skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.

The ideal candidate will be dynamic, proactive and have loads of initiative. Ideally, we would like this person to have some experience in Account Management.
 

EEO Statement

Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Benefits

We offer a competitive range of Employee Benefits that are designed to give all our employees a better quality of work-life, decrease stress and foster a great culture.

Our benefits include: 25 days annual leave and an 8% holiday allowance, additional appreciation days, additional leave for volunteering , pension, compensation travel expenses reimbursement of 0,23 cent per km, bicycle lease program, and flyers, our leading recognition programme with financial rewards.  We also offer a wide variety of other benefits to support your physical and mental health.

Additionally, we offer hybrid working, office group activities and biweekly lunches!